We want you to love your purchase. Because our products are handcrafted, each piece is unique and made to order. Please review our policy below:
Order Cancellations
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You may cancel your order within 24 hours of purchase for a full refund.
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After 24 hours, production may have already started, and cancellations will no longer be possible.
Returns & Exchanges
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We accept returns or exchanges within 14 days of delivery.
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Items must be unused, in original condition, and returned in the original packaging.
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Return shipping costs are the responsibility of the customer.
Damaged or Defective Items
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If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund at no extra cost.
Non-Returnable Items
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Customized or personalized products (including embroidered names, company logos, or custom colors) cannot be returned unless they arrive damaged or defective.
